Staff level · Agency ( weboperator)

Shown in the UI as Agency — an external digital agency operating content and campaigns.

Can be created by: admin · manager

Reachable features (31)

Reachable means the feature's ability lists this level. The centre must also have the feature's module, and some actions depend on record state.

CRM — Customer list & filtering · Customer create & edit · Segment list, refresh & export · User tags (user types) · Customer receipts tab & ticket-stamp generation · Customer loyalty — raffle tickets · Customer loyalty — cards & stamps · Customer loyalty — rewards · Customer loyalty — coupon exchanges · Customer children (dependants) · Receipt verification queue · Store list, filters & exports · Store create & edit · Store labels (store types)

Marketing — Activity list & duplication · Activity editor (loyalty mechanics, rules & targeting) · Activity report & PDF · Activity campaigns (programme grouping) · Email campaign list, duplication & stop · Email campaign builder (wizard, A-B test, scheduling) · Digital games (lottery) · Book appointment

CMS — Proposal list & publication workflow · Proposal editor (content, coupon, push, AI images) · Push notification list & publishing · Push notification editor (scheduling, geofencing, deep links) · App button manager (MOFs)

Play Center — Play centre stays (check-in - check-out)

Configuration — Centre list & export

Smart Assistant — CandelarIA smart assistant

Cross-cutting — Role & module permission layer